Wilson, NC
Home MenuNatural Gas Rates & Billing Information
We are committed to providing safe, reliable natural gas at fair and transparent rates. Below, you'll find current rate schedules for residential, commercial, and industrial customers, along with information to help you understand how your bill is calculated.
Understanding Your Bill
The City of Wilson Natural Gas System Rates are outlined in Schedule F of our tariff and are incorporated here by reference. Your total monthly bill is calculated using the following formula:
Total Bill = FC + (U x CR)
Where:
-
FC = Monthly Facilities Charge - A fixed charge that covers the cost of maintaining gas infrastructure and ensuring service is always available — regardless of usage.
-
U = Customer Monthly Usage (measured in CCF, or hundred cubic feet) - Calculated based on the amount of natural gas you actually use, measured in CCF (hundred cubic feet).
-
CR = Total Commodity Rate for the current billing period (per CCF) - The combined cost for each unit of gas used during the billing period, including supply and delivery.
Plus, any applicable state and local taxes, as well as regulatory fees if required by law.
Learn more about understanding your bill.
Important:
Bills are due within 18 days from the billing date.
If service is disconnected for non-payment, customers must pay the full balance plus a $25 reconnection fee before service is restored.
New Service Notice
If you’re establishing new service, additional charges may apply for line extensions or equipment installation. Our team will provide a cost estimate based on your location and service needs.
Questions?
Residential Customers
(252) 399-2200
customerservice@wilsonnc.org
Industrial & Commercial Customers
Crystal Hill, Energy Services Manager
(252) 399-2417
chill@wilsonnc.org
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