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Natural Gas Service Termination

Wilson Energy offers several options for natural gas service disconnection, depending on your specific needs. Please review the following information carefully. 

Temporary or Seasonal Disconnection 

Wilson Energy requires that customers NOT shut off the natural gas service at the gas meter themselves. To avoid being billed monthly facility fees, gas service must be officially turned off by Wilson Energy Customer Service. 

To request a temporary or seasonal disconnection, please contact: 

Wilson Energy Customer Service 
208 Nash St NE 
(252) 399-2200 

When you’re ready to have your service restored, call Customer Service to schedule a reconnection appointment. A reconnection fee will apply. 

Permanent Disconnection 

If you wish to permanently disconnect natural gas service for any reason other than building demolition, please contact Wilson Energy at (252) 399-2432. 

A minimum of two weeks' notice is requested for scheduling. 

Building Demolition 

Wilson Energy will disconnect and remove the gas meter and pressure regulator at no charge for building demolitions. 

Inside City of Wilson  Jurisdiction

Outside City of Wilson Jurisdiction

  • Contractors or customers should contact Wilson Energy directly at (252) 399-2432.

Please allow a minimum of two weeks for service disconnection.