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811

Call Before You Dig – Protect Your Utilities and Stay Safe

Wilson Energy delivers natural gas safely to homes and businesses through underground pipelines. Damaging or disturbing these lines can cause service interruptions, costly repairs, or serious injury.

Why Call 811?

Before starting any excavation project—big or small—you must request a utility locate through NC811. When you submit a locate request, NC811 notifies all relevant utility companies, including Wilson Energy, to mark underground lines near your digging site.

By calling NC811, you can have gas, electric, water, sewer, cable, telephone, and other utility lines located with just one FREE phone call. Locate requests are typically completed within three business days.

Important: NC811 only marks lines owned by utilities and agencies. Privately owned lines, such as irrigation systems or invisible dog fences, are not marked. For assistance locating private lines, visit www.nc811.org.

How Does it Work?

When you call 811, homeowners and contractors are connected to NC811, the local one-call center. NC811 then notifies the appropriate utility companies of your intent to dig. Professional locators are sent to your site to mark the approximate locations of underground lines with flags, spray paint, or both.

Striking a single utility line can cause injury, costly repairs, fines, and inconvenient outages. Every digging project—whether installing a mailbox, building a deck, planting a tree, or laying a patio—requires a call to 811 before you start.

“On August 11 and throughout the year, we remind homeowners and professional contractors alike to call 811 before digging to eliminate the risk of hitting underground utility lines,” said Louis Panzer, Executive Director of NC811. “It really is the only way to know which utilities are buried in your area.”

Why is Marking So Important?

Utility lines may not always be buried at the same depth. Factors like erosion, previous digs, and uneven terrain can shift them over time. Even when digging just a few inches deep, there is still a risk of hitting a utility line if it’s not properly marked.

 

APWA Uniform Color Code

These are the color codes for marketing underground utilities. Each color represents a different type of utility line, helping excavators and property owners easily identify what's buried before digging.

 NC811 Color codes vertical

Learn More & Stay Safe

Always call NC811 before you dig—it’s free, easy, and keeps everyone safe.

For more information on safe digging practices and to submit a locate request, visit:

Remember: Always call NC811 before you dig—it's free, easy, and keeps everyone safe.