Establishing Service

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We value your time!  The Residential Utility Checklist below itemizes everything needed to start a utility account with us. Also provided is the Residential Utility Application for you to send in or bring with you to the office.

 Residential Utility Checklist

 Residential Utility Application


Starting a new business in Wilson? You've made a good choice! We know you have a lot to do and we want starting utility services to be as easy as possible. The Commercial Utility Checklist provides a list of all items we need to get started, and we also have provided an application for your convenience.  

Commercial Utility Checklist

Commercial Utility Application

Will you be selling beer/wine in the City of Wilson or are you a Taxi Cab operating in Wilson? If so, you must obtain a Privilege License. Please fill out the application below and call Accounts Receivable at (252) 399-2163 or (252) 206-5271.

Privilege License Application


All new service requests are processed Monday through Friday, from 8:30am - 4:45pm except Municipal Holidays. If you have any questions, please call Customer Service at (252) 399-2200.