Contact Us:

Customer Service
(252) 399-2200
208 Nash Street NE
Wilson, NC 27893


Emergencies (24 Hours)
(252) 399-2424

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Customer Service and Business Operations

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City of Wilson Customer Service and Business Operations assist customers in establishing and maintaining customer accounts with the City, including Electric, Gas, Water, Sewer, Trash/Recycling and Stormwater services. We are also proud to provide customer support for Greenlight - Wilson's fiber-to-the-home internet, cable and phone service - the first to offer gigabit service in North Carolina!

We work to make the customer experience as easy as possible and provide many tools to help customers tailor their experience to fit their budget and their lifestyle.

Customer Service is available at (252) 399-2200 Monday - Friday between 8:30 AM and 5:00 PM and Saturday between 9:00 AM and 12:00 PM.