Pay Range 18 Breakdown
|Hourly (40 hrs.)||$20.7418||$31.1126|
|Hourly (42 hrs.)||$19.7541||$29.6311|
|Hourly (56 hrs.)||$14.8155||$22.2233|
System Control Technician
Range: $43,142.87 - $64,714.30 (18)
Position Number: 6173
JOB TITLE: UTILITY SYSTEM DISPATCH SUPERVISOR
JOB SUMMARY: This position is responsible for supervising the Wilson Energy Systems Dispatch and Call Center. The position performs technical duties in the analysis, maintenance and repair of control and communications systems related to City of Wilson’s Electric and Natural Gas Distribution Systems.
Supervises the Wilson Energy 24/7 Systems Dispatch and Call Center.
Provides training and assists with establishing procedures for Dispatchers.
Coordinates record keeping and distribution of reports and historical data to other divisions.
Provides technical support and training for Supervisory Control and Data Acquisition System (SCADA), Outage Management System, and Communications Systems.
Performs other related duties as assigned.
KNOWLEDGE REQUIRED BY THE POSITION:
Knowledge of Electric and Natural Gas Distribution System Operations.
Knowledge of city personnel policies.
Skill in planning, assigning and instructing the work of Dispatch personnel.
Knowledge of the procedures and practices used in the repair and maintenance of electronic and microprocessor control equipment.
Knowledge of the SCADA.
Knowledge of the procedures and practices used in the installation, repair, and maintenance of communication equipment.
Skill in maintaining files and records.
Skill in the use of a computer and other modern office equipment.
Skill in oral and written communication.
SUPERVISORY CONTROLS: The Control and Communication Manager assigns work in terms of general instructions. The supervisor spot-checks completed work for compliance with procedures, accuracy, and the nature and propriety of the final results.
GUIDELINES: Guidelines include city ordinances, policies, and procedures, and relevant federal and state laws and regulations. These guidelines are generally clear and specific, but may require some interpretation in application.
COMPLEXITY: The work consists of varied technical systems support and supervisory duties. The need to perform multiple tasks at the time contributes to the complexity of the work.
SCOPE AND EFFECT: The purpose of this position is to supervise the work of personnel engaged in 24/7 dispatching for Wilson Energy. The position duties include the installation, maintenance and repair of communication and control systems. Success in this position provides safe, reliable, and cost-effective energy delivery.
PERSONAL CONTACTS: Contacts are typically with division personnel, other city employees, customers, and the general public.
PURPOSE OF CONTACTS: Contacts are typically to give and exchange information, resolve problems, and provide services.
PHYSICAL DEMANDS: The work is performed while intermittently standing, walking, bending, crouching, or stooping. The employee frequently lifts light and occasionally heavy objects, uses tools or equipment requiring a high degree of dexterity, and must distinguish between shades of color.
WORK ENVIRONMENT: The work is typically performed in an office and outdoors at work sites. The employee may be exposed to much noise, machinery with moving parts, or irritating chemicals, and may require the use of protective devices such as masks, goggles, or gloves.
SUPERVISORY AND MANAGEMENT RESPONSIBILITY: This position has direct supervision over Utility Services Dispatchers (6).
Knowledge and level of competency commonly associated with completion of an Associates Degree in electricity, electronics, communications technologies and /or industrial control systems.
Sufficient experience to understand the basic principles relevant to the major duties of the position usually associated with the completion of an apprenticeship/internship or having had a similar position for two to three years.
Possession of or ability to readily obtain a valid driver's license issued by the State of North Carolina for the type of vehicle or equipment operated.