Technical Service Representative
The role of the Technical Service Representative (TSR) is to provide excellent technical support to all Greenlight Community Broadband customers. In addition, a TSR serves in the role of utility dispatcher, SCADA systems operator and emergency call-taker for Wilson Energy.
Todd started with the City of Wilson and Greenlight as a contractor in August of 2013 and then came on full-time in September of 2015. Prior to working with the city, he served in various telecommunication roles for approximately 14 years. On his free time, Todd enjoys spending time with his son, bowling, watching comedies and reading Uncle John’s various fact books. Todd is also a hardcore Duke basketball fan.