Lead Technical Service Representative (Wilson Utilities)
The role of the Lead Technical Service Representative (TSR) is to provide leadership in all dispatch operations including electric, gas and water. In addition, the Lead TSR oversees all training of TSRs, creates and maintains dispatch procedures and manages emergency call center operations during major outage situations.
Casey has been with the City of Wilson since March of 2006 and joined Greenlight in July of 2014 as lead utilities dispatcher. Prior to joining the UCC team, Casey served in multiple roles within the city including dispatcher, line worker and substation technician for Wilson Energy. Casey is a native of Wilson County and is married with 2 boys. During his spare time, Casey enjoys working with children and coaching basketball. In 2012, Casey finished runner up in the apprentice division at APPA International Lineworkers Rodeo in Cleveland, Ohio.