Technical Service Representative
The role of the Technical Service Representative (TSR) is to provide excellent technical support to all Greenlight Community Broadband customers. In addition, a TSR serves in the role of utility dispatcher, SCADA systems operator and emergency call-taker for Wilson Energy.
Carrie has been with the City of Wilson and Greenlight for 5 years and joined the UCC team in May of 2015. Prior to her career with the city, Carrie resided in Iowa where she was born and raised. Carrie is a graduate of Iowa State University where she received a Bachelor’s of Science degree in Community & Regional Planning. She also recently received her Graduate Certificate in GIS from North Carolina State University. During her spare time, she enjoys traveling, hiking, reading, and watching Netflix.