The role of the Technical Service Representative (TSR) is to provide excellent technical support to all Greenlight Community Broadband customers. In addition, the TSR serves in the role of utility dispatcher, SCADA systems operator and emergency call-taker for Wilson Energy.
Brittany started with the City of Wilson and Greenlight in March of 2015 as an intern and come on full-time in May of 2015. Prior to her career with the city, she served in multiple customer service position within Wilson where she was born and raised. Brittany is also a graduate of UNC-Pembroke and where she obtained a Bachelor’s Degree in Information Technology. During her spare time, she enjoys spending time family, reading and watching Netflix.