General City Contact Directory


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Wilson Energy
Administration
Airport
Downtown Development
Downtown Development
City Hall
112 Goldsboro St E
252-399-2395

Wilson Downtown Development Corporation (WDDC), Wilson Downtown Properties (WDP), Commercial Property Redevelopment, Downtown Grants & Incentives, Business Development, Special Events, NC Main Street, Whirligig Park

Development Services
Planning and Community Revitalization
Finance & Customer Service
Finance Administration
Financial Polices & Reports, Fixed Assets, Payroll, and Budget
208 Nash St NE
252-399-2149

Accounts Payable
Vendor payments
252-399-2142

Business Licenses
Business license applications, billings and fees
252-399-2163

Customer Service
Application for services, extensions for due dates, security deposits, questions about bills
252-399-2200

Customer Credit
Customer contract payments, reports of meter tampering, questions regarding collections
252-399-2756

Print Shop
252-399-2372

Purchasing
Accounts Payable, Invoices, Receiving Times, Purchase Orders, Vendors
1800 Herring Ave
252-399-2404

Fire/Rescue Services (Non-Emergency)
Greenlight

Customer Service
Request Service, Payments, Billing
252-399-2200 (option 3,1)

Residential Technical Support
Residential Support
252-399-2200 (option 3,2,2)

Business Technical Support
Business Support
252-399-2200 (option 3,2,1)

Human Relations

Human Relations
Human Relations Commission, Committee for Person’s with Disabilities, Neighborhood Associations, 1st Friday on the Lawn, Wilson Youth Council
104 N Goldsboro St E
252-399-2308

Parks and Recreation Department

Parks and Recreation Administration
Rose Garden Information, Duck Blinds Information and Permits, Buckhorn Information, Wiggins Mill Information, Wedgewood Club House Rentals, General Information
1800 Herring Ave
252-399-2261

Recreation Park Community Center 
Center Rentals, Program/Athletic Registration Questions, General Information, Gym Hours, Pool Reservations, Fleming Stadium Rentals
500 Sunset Rd
252-399-2266

Recreation Park Pool
Pool hours, Swim Lessons
500 Sunset Rd
252-399-2269

Park Ranger
Report Hunting/Fishing without Permits, Report a Park Disturbance
500 Sunset Rd
252-399-2265

Picnic Shelter Reservations
252-399-7530

Reid Street Community Center
General Information, Center Rentals, Gym Hours, Program/Athletic registration questions
901 N Reid St
252-399-2277

Reid Street Pool
Pool Hours
901 N Reid St
252-399-2288

Pender Street Center
Resource Center Hours, Community Programs
300 S Pender St
252-399-2278

Vera Pope Resource Center
Resource Center Hours, Community Programs
1008 Railroad St
252-399-4884

Wedgewood Municipal Golf Course
Golf Course, Golf Lessons, Tee Times, Golf Tournament Information
252-237-2868

Athletics
Adult/Youth Program Information, Athletic Cancellations, Volunteer Coaching, Athletic Complex Rental
252-399-2267

Programs-Marketing
Youth/Adult Programs/Classes/Special Events, Advertising/Marketing, Informational Materials,  Yearly Calendar
252-399-2285

Seniors/Special Populations
Senior Games, Special Olympics, Senior Trips, Volunteering
252-246-1133

Parks Division
Report a facility/playground/park maintenance concern or safety issue
252-399-2273

Human Resources

Human Resources Administration
Applications, Employment, Policy and Procedure, Compensation, Job Descriptions, Benefits
1800 Herring Ave
252-399-2246

Police Department
Buckhorn Lake

Buckhorn Lake
Boating, Fishing, Duck Hunting, Bathrooms, Shelter, Horse Trail, Piers
8177 Rock Ridge School Rd
252-235-6563

Public Services Department
Water Resources

Water, Sewer & Stormwater Service Problem (24 hour service)
Broken water line, water pressure issues, water flowing out of manhole/toilet/drain, sewer stop-up, stormwater drainage issues
1800 Herring Ave
252-399-2424

Water Quality Issues
252-399-2378

Stormwater Hotline
252-296-3306

Billing Inquiries & New Service Requests
208 Nash St NE
252-399-2200

Backflow Prevention Program
252-296-3406

Sanitary Sewer Overflows (SSO)
252-399-2434

Inflow & Infiltration (I&I) Program
252-296-3412

FOG (Fats, Oils & Grease) Compliance Program
252-399-2499 or 252-205-1075

Industrial Customers, Pre-Treatment, Permit Compliance
252-399-2499 or 252-399-2491

Water Resources Department
252-399-2375

Water Treatment (Potable Water)
252-399-2375

Water Reclamation (Wastewater Treatment, Reclaimed Water)
252-399-2492

Toisnot Water Treatment Plant
800 N Pine St
252-399-2379

Wiggins Mill Water Treatment Plant
3110 Forest Hills Rd
252-399-2377

Water Infrastructure (Water Distribution, Wastewater Collection and Stormwater Operations)
1800 Herring Avenue
252-296-3403

Hominy Creek Water Reclamation Facility
3100 Old Stantonsburg Rd
252-399-2492

After hours emergencies please call Dispatch at 252-399-2424

Wilson Transit System