Manage Your Bill


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Manage Your Bill

No one enjoys a high utility bill. But by planning ahead, Wilson Energy customers have tools to keep their costs as low as possible.

Reduce your costs

The easiest way to keep your utility bill manageable is to manage your use of electricity and natural gas. Because rates typically are constant from month to month, the rise and fall of bills correspond directly with consumption.

More than 50 percent of annual energy costs come from your home’s heating and cooling systems.

Even out bill payments through the year

Budget Billing allows a customer to smooth out the peaks and valleys of the energy bill.

Under a budget billing plan, customers’ bills (based on prior payment and consumption experience) are averaged out over the course of the year so that the customer pays the same amount every month. This system of equal and predictable monthly payments makes it easier for customers to plan their household budgets.

The program is free. To find out more, write to cwoodard@wilsonnc.org or call 252-399-2170.

Save $68 a year through ‘Beat the Peak’ program

Residential customers can save $4 on their bill every month by allowing us to remotely cycle off their water heater during the peak load of each month. The switch is free; the installation is free. You can also be credited $5/month (during summer months) for allowing us to put a similar switch on your air conditioning unit. Typically, you’ll never even notice that the appliances have been turned off for the short time. The credit appears on your monthly bill.

Together, customers can save $68 a year without any loss of comfort.

To request installation of one or both switches, call 252-399-2415. A Wilson Energy representative will contact you to set up a day and time for the installation.

Utility Bill Guide

Explanation of Bill

Utility Bill Template

  1. Service Address: The physical location of utility service.
  2. Cycle/Route: Identifier numbers used for billing purposes.
  3. Customer/Location Number: Your Account Number.
  4. Customer Information: Your name and mailing address.
  5. Scan Line: Used for automated processing of payment (lists your account number, the due date, and bill amount).
  6. Utility Service Information: Lists customer services period, number of days in billing period, meter number, present and previous meter readings, and usage.
  7. Body of Bill: Lists utility service and total by line item.
  8. Remittance Portion of Bill: This is the portion of the bill that you mail along with your bill payment.
Budget Billing Plan

A hot summer or cold winter means we all consume more energy. It also means higher bills at certain times of year. Budget Billing allows you to smooth out the peaks and valleys of your energy bill.

Under a budget billing plan, customers’ bills (based on prior payment and consumption experience) are averaged out over the course of the year so that the customer pays the same amount every month. This system of equal and predictable monthly payments makes it easier for customers to plan their household budgets.

The program is free. To find out more, write to cwoodard@wilsonnc.org or call 252-399-2170.

Beat the Peak

Residential customers can save $4 on their bill every month by allowing us to remotely cycle off their water heater during the peak load of each month. The switch is free; the installation is free. You can also be credited $5/month (during summer months) for allowing us to put a similar switch on your air conditioning unit. Typically, you’ll never even notice that the appliances have been turned off for the short time. The credit appears on your monthly bill. To request installation of one or both switches, call 252-399-2415. A Wilson Energy representative will contact you to set up a day and time for the installation.