Report and Track Power Outages

Wilson Energy customers can now report and track power outages online.

Click to report a power outage.


Power outages are reported with either the utility account phone number or “Location Number”.

Click here to view a sample utility bill to assist with locating your “Location Number”.



Utility emergencies such as downed power lines or gas leaks should be reported to our 24/7 dispatch office.

Please call 252-399-2424 to speak with a representative.