Pay Range 17 Breakdown

Hourly (40 hrs.)$19.7423$29.6135
Hourly (42 hrs.)$18.8022$28.2033
Hourly (56 hrs.)$14.1016$21.1525

Fiber Optic Field Technician III

Range: $41,064.00 - $61,596.00 (17)
Position Number: 6304

JOB SUMMARY: This position is responsible for performing specialized technical duties in the repair, maintenance and installation of the city’s fiber optic network. This position will also perform duties related to the maintenance of the city’s buildings as required to support the Facility Services Department.
Responds to emergency and non-emergency repair calls regarding all aspects of the city’s OSP fiber optic network.
Performs construction, splicing, distribution changes of the OSP fiber optic cables and installs ONT units at customer’s homes and places of business.
Performs tests on the OSP network to troubleshoot problems.
Makes necessary repairs on the OSP facilities once problem is identified.
Assures network is functioning properly before leaving customer site.
Assists in maintaining inventory and notifies appropriate personnel when OSP materials need to be ordered.
Coordinates work with contractors as directed by the OSP Engineer.
Attends safety and OSHA compliance meetings; attends training sessions as required.
Fusion Splices fiber optic cable, mounts splice closures and ONT’s and performs other OSP functions as directed by the OSP Operations Supervisor.
Performs other related duties as assigned.
Serves as a backup to the Facility Services Technicians as work load demands.
This position will be subject to call outs to meet service requirements and stand on call duty. Weekend and holiday work may be required as service demands dictate.
Knowledge of the standards, materials, techniques and equipment used in the installation, maintenance, and repair of OSP fiber optic equipment.
Knowledge of PON networks and fiber optic transmission.
Knowledge of department and city policies and procedures and relevant federal, state, and local laws and regulations.
Skill in the operation of specialized maintenance, test and fusion splicing equipment.
Skill in operating specialized test equipment and ability to interpret test results. Knowledge in taking and understanding loss measurements. Documents all splicing information and provides to appropriate city personnel.
Skill in oral and written communication.
Skill in working with the public, both at customer’s homes and in large corporate settings.
Skill in reading and interpreting engineering drawings for fiber optic networks.
Skill in operating Bucket trucks, directional drills and backhoe.
Must pass technician installation exam.
Must have CDL license.
Must be able to work independently with little supervision.
Have basic knowledge of high and low voltage electrical lines and the ability to work safely around them.
Must be able to work safely from heights, either on a ladder or by climbing a pole using hooks.

Ability to work comfortably and effectively with the public is a must.
SUPERVISORY CONTROLS: This position reports to the OSP Operations Supervisor and / or the OSP Cable Supervisor depending on the work being performed. The OSP Operations Supervisor and / or OSP Cable Supervisor assigns work in terms of general instructions. The supervisor spot-checks completed work for compliance with procedures, accuracy, and the nature and propriety of the final results.
GUIDELINES: Guidelines include department standard operating procedures, state and local laws, city, state, and federal laws, and regulations. Understands fiber optic construction and maintenance procedures as well as PON network installation. These guidelines are generally clear and specific, but may require some interpretation in application.
COMPLEXITY: The work consists of related technical duties and is considered complex. Fiber optic construction and splicing can be complex and skills should be kept up to date.
SCOPE AND EFFECT: The purpose of this position is to perform specialized technical duties in the repair, maintenance, construction and splicing of the city’s fiber optic network as well as installation of the PON equipment and services as it relates to OSP. Successful performance results in a highly reliable fiber optic communication network for employees and citizens.
PERSONAL CONTACTS: Contacts are typically with co-workers, other city employees, vendors, contractors, and the general public.
PURPOSE OF CONTACTS: Contacts are typically to give or exchange information, resolve problems, provide services and install services and equipment for the public, both at their homes and businesses.
PHYSICAL DEMANDS: The work is typically performed while intermittently sitting, standing, stooping, bending, crouching, or walking. The employee frequently lifts light and heavy objects, climbs ladders, uses tools or equipment requiring a high degree of dexterity, and must distinguish between shades of color. This position requires work on both aerial and buried facilities.
WORK ENVIRONMENT: The work is typically performed outdoors, possibly in cold or inclement weather but indoor work will also be required. The employee may be exposed to noise, dust, dirt, grease, and irritating chemicals. Splicing fiber optic cable may be performed in a confined splice trailer or other space. The work will often be performed near busy city, state or federal streets and highways. The work requires the use of protective devices such as masks, goggles, and gloves.
Ability to read, write and perform mathematical calculations at a level commonly associated with the completion of high school or equivalent.
Sufficient experience to understand the basic principles relevant to the major duties of the position usually associated with a minimum of 2 years’ experience as a Fiber Optic Field Technician II and successfully demonstrating the advanced skill levels required by the Fiber Optic Field Technician III position.
Possession of or ability to readily obtain a valid driver's license issued by the State of North Carolina for the type of vehicle or equipment operated.