Pay Range 25 Breakdown

Hourly (40 hrs.)$37.5162$56.2742
Hourly (42 hrs.)$35.7297$53.5945
Hourly (56 hrs.)$26.7973$40.1959

Utilities Operations Manager

Range: $78,033.63 - $117,050.43 (25)
Position Number: 6021

Position Summary:
The Utility Operations Manager will plan, organize, direct and review the activities of the Utilities Department, supervise and participate in a wide range of maintenance and repair related projects involving public utility operations, in compliance with all applicable Regulatory operational, procedural and budget guidelines.
The Utility Operations Manager will develop and implement City of Wilson programs, including
but not limited to: job and safety training; infiltration/Inflow prevention; OSHA
compliance; annual budget preparation; representation of the City to outside agencies.
and customers; prepare routine reports and perform cost analysis; employee development;
and project prioritization and recommendations.

Specific Duties:
Serves as a member of the Utilities Department’s management team
and participates in the development and implementation of the City’s goals, objectives,
priorities, policies and procedures, project prioritization, and problem resolution.
Plans, directs, coordinates, supervises and reviews the work of assigned crews engaged in maintenance, repair, installation and construction.
Reviews, approves and may prepare requisitions for necessary equipment, material and
supplies; Prepares equipment and bid specification documents.
Completes and maintains a variety of records and reports including time and materials
records, work reports, and cost records.
Supervises trains, instructs, and motivates employees.
Recommend and enforce safety requirements and inspect against those standards; assist
in maintaining Material Safety Data Sheets (M.S.D.S.) records.
Represents the City in resolution of citizen inquiries and complaints and suggest
corrective actions; study maintenance functions and recommend improvements; process
and resolve employee grievances.
Reviews and advises staff at various phases of work and give them specific support as
needed; discuss work progress and ascertain the amount of materials, supplies and
staffing level needed.
Prepares budget estimates and other staff reports.
Evaluates staff’s performance and prepare performance evaluation reports in a timely
Monitors maintenance, repair, and capital improvement budgets of project sites to evaluate
work progress, process, and quality; resolve work problems; determine additional needs;
assure continuous support and follow-up. 
Schedules, plans and coordinates staffing levels, equipment and supplies to complete
designated tasks and within established budget parameters. Assigns, reviews, and evaluates
the work of staff for accuracy, suitability, and completeness.
Coordinates projects with other departments, agencies, developers and/or property owners. Develops notification letters and other public information documents as appropriate
Remains abreast of current trends and technology in areas of responsibility and apply to
assigned functional area of responsibility.
Performs other duties as requested.

Physical Demands:
Work is performed mostly in office setting. Some outdoor work is required in the
inspections of various land use developments, construction sites, or City facilities.
While performing the duties of this job, the employee is occasionally required to stand;
walk; use hands to finger, handle feel or operate objects, tools, or controls; and reach with
hands and arms. The employee is occasionally required to sit; climb or balance; stoop,
kneel, crouch, or crawl; talk or hear; and smell. The employee must occasionally lift and/or move up to 50 pounds.

Minimum Requirements and Experience (Including Licenses):
Graduation from an accredited four-year college or university is highly
desired. Formal education may be waived if there is demonstrated utility
management experience with at least six (6) years experience in
supervisory/management position; and five (5) years of increasingly responsible experience in public works maintenance and repair, including at least two (2)years of administrative and supervisory responsibility.
Knowledge of the engineering and operational fundamentals for electric distribution systems.
Knowledge of local, state, and federal laws and regulations pertaining to utilities.
Knowledge of local government budgeting, financial management and purchasing practices.
Knowledge of utility rate design and application.
Skill in analyzing data and making decisions...
Possession of or ability to readily obtain a valid driver's license issued by the State of North Carolina for the type of vehicle or equipment operated.
Certification as a Professional Engineer or Engineer in Training.

Rev. 5/12