Pay Range 23 Breakdown

Hourly (40 hrs.)$30.7913$46.1869
Hourly (42 hrs.)$29.3250$43.9875
Hourly (56 hrs.)$21.9938$32.9906

Network Administrator

Range: $64,045.82 - $96,068.74 (23)
Position Number: 1472

JOB SUMMARY:  This position performs supervisory and technical duties in the administration of all city networks.
Administers all city networks, including infrastructure design, planning, implementation, configuration, and maintenance of all routers, firewalls, switches, hubs, VPN concentrators, VPN hardware and software clients, fiber optic cabling and termination, fiber optic testing, and wireless point to point and point to multi-point equipment and connections.
Administers city Microsoft servers, including planning, implementation, and configuration and maintenance of windows NT 4.0, 2000, 2003 servers.
Answers calls from Help Desk; uses remote connection software to obtain control of computers in remote locations and repair user problems; drives to other city locations to repair user problems.
Purchases, installs, maintains, and repairs computer hardware and software.
Administers overall network and server security.
Trains, assigns, directs, supervises, evaluates, and disciplines personnel.
Verifies all orders placed by microcomputer team.
Maintains inventory of computer equipment.
Works with vendors and manufacturers to resolve software or hardware product issues.
Creates procedures for installing software and user manuals for end-users.
Maintains records of credit card transactions; balances monthly statement.
Designs spreadsheets, databases, and other types of documentation.
Performs scheduled on-call duty.
Enforces city policies on hardware and software installation.
Performs other related duties as assigned.
Knowledge of Cisco network equipment.
Knowledge of Microsoft Server products.
Knowledge of department and city policies and procedures and federal, state, and local laws and regulations.
Knowledge of networking and routing protocols and proper network design infrastructure.
Skill in the installation, repair, and maintenance of information technology systems.
Skill in planning, organization, and decision making.
Skill in the supervision of personnel.
Skill in oral and written communication.
SUPERVISORY CONTROLS:  The Manager assigns work in terms of very general instructions.  The supervisor spot-checks completed work for compliance with procedures and the nature and propriety of the final results.
GUIDELINES:  Guidelines include department standard operating procedures, city hardware and software policies, and network wiring standards and codes.  These guidelines require judgment, selection, and interpretation in application. 
COMPLEXITY:  The work consists of varied technical and supervisory duties.  The amount of work to be performed contributes to the complexity of the position.
SCOPE AND EFFECT:  The purpose of this position is to administer all city computer networks.  Successful performance results in the efficient operation of all computer systems.
PERSONAL CONTACTS:  Contacts are typically with co-workers, other city employees, vendors, and the general public.
PURPOSE OF CONTACTS:  Contacts are typically to give or exchange information, resolve problems, provide services, motivate personnel, and negotiate or settle matters.
PHYSICAL DEMANDS:  The work is typically performed while standing, walking, bending, crouching, or stooping.  The employee frequently lifts light and heavy objects, climbs ladders, uses tools or equipment requiring a high degree of dexterity, and must distinguish between shades of color.
WORK ENVIRONMENT:  The work is typically performed in an office, computer room, stockroom, or warehouse, and occasionally outdoors in cold or inclement weather.  The employee may be exposed to noise, dust, dirt, grease, machinery with moving parts, and irritating chemicals.
SUPERVISORY AND MANAGEMENT RESPONSIBILITY:  The position has direct supervision over Microcomputer Technician (3).
Knowledge and level of competency commonly associated with the completion of a baccalaureate degree in a course of study related to the occupational field.
Experience sufficient to thoroughly understand the diverse objectives and functions of the subunits in the division/department in order to direct and coordinate work within the division/department, usually interpreted to require three to five years of related experience.
Possession of or ability to readily obtain a valid driver's license issued by the State of North Carolina for the type of vehicle or equipment operated.