Pay Range 10 Breakdown
|Hourly (40 hrs.)||$13.9722||$20.9583|
|Hourly (42 hrs.)||$13.3068||$19.9602|
|Hourly (56 hrs.)||$9.9801||$14.9702|
Meter Service Technician II
Range: $29,062.11 - $43,593.16 (10)
Position Number: 1368
JOB TITLE: METER SERVICE TECHNICIAN II
JOB SUMMARY: This position is responsible for performing technical duties in support of the meter service functions of the department.
Reads electric, gas, and water meters.
Loads and unloads data to hand held computer.
Reports defects in metering equipment.
Reports meter tampering.
Receives complaint orders.
Assists Billing Clerk with billing problems.
Trains new personnel; schedules personnel vacations.
Performs other related duties as assigned.
KNOWLEDGE REQUIRED BY THE POSITION:
Knowledge of meter reading routes and local geography.
Knowledge of the function and operation of utility meters.
Knowledge of department and city policies and procedures and federal, state, and local laws and regulations.
Skill in the operation of hand held computers used in the recording of meter data.
Skill in oral and written communication.
SUPERVISORY CONTROLS: The Lead Meter Service Technician assigns work in terms of general instructions. The supervisor spot-checks completed work for compliance with procedures, accuracy, and the nature and propriety of the final results.
GUIDELINES: Guidelines include department standard operating procedures, North Carolina General Statutes, Customer Service Policy Manual, and relevant city, state, and federal codes, laws, and regulations. These guidelines are generally clear and specific, but may require some interpretation in application.
COMPLEXITY: The work consists of related technical duties. Inclement weather conditions and field obstacles contribute to the complexity of the position.
SCOPE AND EFFECT: The purpose of this position is to read utility meters. Successful performance facilitates and promotes accurate utility billing.
PERSONAL CONTACTS: Contacts are typically with co-workers, other city employees, and the general public.
PURPOSE OF CONTACTS: Contacts are typically to give or exchange information, resolve problems and provide services.
PHYSICAL DEMANDS: The work is typically performed while intermittently standing, bending, crouching, stooping, or walking. The employee frequently lifts light objects.
WORK ENVIRONMENT: The work is typically performed outdoors, occasionally in cold or inclement weather. The employee is exposed to dust, dirt, grease, and machinery with moving parts. Work requires the use of protective devices such as goggles and gloves.
SUPERVISORY AND MANAGEMENT RESPONSIBILITY: None.
Ability to read, write and perform mathematical calculations at a level commonly associated with the completion of high school or equivalent.
Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years.
Possession of or ability to readily obtain a valid driver's license issued by the State of North Carolina for the type of vehicle or equipment operated.