Pay Range 17 Breakdown
|Hourly (40 hrs.)||$19.7423||$29.6135|
|Hourly (42 hrs.)||$18.8022||$28.2033|
|Hourly (56 hrs.)||$14.1016||$21.1525|
Training & Development Specialist
Range: $41,064.00 - $61,596.00 (17)
Position Number: 00063
JOB TITLE: TRAINING AND DEVELOPMENT SPECIALIST
Develops, coordinates and conducts training programs for employees through participating in educational seminars, training classes and workshops; which include topics such as safety, supervision, customer service, sensitivity, team-building and Policy & Procedure. Through training the City of Wilson employees strive to obtain increased performance and career enhancement.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Plans, develops, and provides training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
Selects, develops and organizes training and development tools such as training manuals, multi media visual aids, demonstration models, reference works and educational materials.
Plans, directs and coordinates execution of program activities to insure the goals and objectives specified are accomplished in accordance with prescribed priorities, time limitations, and funding conditions.
Insures and adheres to compliance with applicable federal, state, and local regulations in all areas of training and development procedures and practices.
Coordinates and participates in evaluation of current programs and determination of implementation schedule for new initiatives.
Coordinates and directs special events for the City of Wilson as requested.
Works with management and conducts surveys to identify training needs throughout the organization.
Develops testing and evaluation procedures for supervisors and managers.
Creates and conducts ongoing training and personal development classes for employees.
Coordinates and schedules employee orientation sessions with Human Resources Supervisor staff.
Evaluates performance and the effectiveness of training programs and provides recommendations for improvement.
Assists with the development and revision of policies and procedures as requested.
Reviews and evaluates training programs for compliance with government standards.
Prepares training and development budget for department as requested.
Establishes and maintains visual library for training and educational materials for the City of Wilson.
Researches and identifies services and specialists to conduct training when requested.
Assists employees with questions regarding matters pertaining to Training and Development and Risk Services.
Assists in the area of Human Resources as requested by the Human resources & Risk Services Manager.
Attends and participates in departmental meetings.
Supports Risk Services Function as needed.
Serves on various committees as assigned by the Human resources and Risk Services Manager.
Performs other duties as requested.
SUPERVISION RECEIVED AND EXERCISED
Works under the general supervision of the Human Resources Supervisor. No formal supervisory responsibilities.
EDUCATION AND EXPERIENCE REQUIRMENTS
Graduation from an accredited four-year college or university with a degree in human resources, finance, business, public administration or related field.
Four or more years of professional related experience in administering benefit programs preferably with some experience with self-funded/self-insured plans.
Or any equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIREMENTS
Ability to carry out assigned projects to their completion;
Ability to communicate effectively verbally and in writing;
Ability to establish and maintain effective working relationships with applicants, employees, City officials, and the general public;
Ability to maintain confidential and sensitive information;
Ability to understand and follow instructions.
Skill in collaborating with diverse customers to form partnerships to achieve common objectives.
Ability to plan, organize and facilitate meetings including agenda preparation, minutes and other documentation.
Ability to listen and ascertain the needs of customers;
Ability to find and communicate accurate information concerning process, policies and procedures to customers;
Ability to respond to customers tactfully and courteously.
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work involves walking, talking, hearing, using hands to handle, feel or operate objects, tools, or controls, and reaching with hands and arms. The employee may be required to push, pull, lift, and/or carry up to 10 pounds.