Greenlight Community Broadband


Local Service and Support

If you ever need to call for support, you’ll talk with someone right here in Wilson. The Greenlight system is operated by the City, and our employees live right here in our community. As your neighbors, we strive to provide you with excellent service. When you need help, just pick up the phone or come see us. We are here to serve you.

Greater Bandwidth

Greenlight has bandwidth to support 1Gbps Internet, making it the highest-speed residential Internet available in North Carolina. Unlike other providers making promises for the future, fiber technology makes this possible today! To meet your specific needs, we offer five levels of Internet bandwidth.

Superior Reliability

Fiber optic technology is superior to cable and telephone networks. Unlike these networks, fiber performance is not limited by distance (the way phone company DSL is) or by interference and shared bandwidth (the way cable coax is). We have invested in the most powerful technology available today in creating this new network—fiber!

Better Value

All of our services are designed to bring more value for your communications and entertainment dollar. As a truly local provider, we are committed to fair pricing. In addition, we don’t require contracts or other legal means to trap our customers. Our customers select Greenlight because of the everyday value we provide.

Quality Television

Our cable services offer hundreds of channels, including HD channels. Our pay-per-view service uses video-on-demand so you can start a movie when you want and pause or rewind it as you see fit. You have control.

Main contact number: 252-399-2200

Customer Service Hours:

S M T W T F S
Closed 8:30-5 8:30-5 8:30-5 8:30-5 8:30-5 9:00-12:00
(drive thru/phone only)

Technical Support Hours:

S M T W T F S
Available 24/7/365, even holidays!

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RESTORATION UPDATE: All Greenlight customers should now have service. Crews worked through the night to repair the cut fiber. Please call 252-399-2200 if you need technical assistance.

Thank you for your patience during the outage. Repairing fiber is tedious work as nearly 600 individual fibers had to be spliced. Our crews worked non-stop since yesterday morning. We appreciate all the messages of support from Greenlight customers! See MoreSee Less

Jon W Mullins, Lindsay Pitt and 18 others like this

Karla Olsen-BrownThank you!

2 months ago   ·  1

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Rhonda GuzmanThank you!

2 months ago   ·  1

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Clarine HendersonThank you, y’all are very much appreciated.

2 months ago   ·  1

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Jon GregoryGood job guys!

2 months ago   ·  1

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OUTAGE UPDATE: Service has been restored to approximately 100 customers. Restoration work will continue through the night. We expect all service to be restored by tomorrow morning. See MoreSee Less