Improve Complaint & Enforcement Process
Recommend establishment of Housing Appeals Board under GS 160A-446 to hear appeals from enforcement and/or institute appropriate action as a result of such appeals.
Recommend that Council review and develop uniform policies and procedures to guide Council and staff in addressing all housing/nuisance complaints.
Recommend that the City Council establish a "hot line" with follow-up for housing and nuisance complaints
Tenant and Landlord Accountability