Improve Complaint & Enforcement Process

  • Recommend establishment of Housing Appeals Board under GS 160A-446 to hear appeals from enforcement and/or institute appropriate action as a result of such appeals.

  • Others:

    • Recommend that Council review and develop uniform policies and procedures to guide Council and staff in addressing all housing/nuisance complaints.

    • Recommend that the City Council establish a "hot line" with follow-up for housing and nuisance complaints

Tenant and Landlord Accountability

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