Wilson Transit System

General Information

Call 252.291.2850 Monday - Friday 6:00.a.m. - 5:00p.m.

Title VI Statement

As a recipient of Federal financial assistance, Wilson Transit System does not exclude, deny benefits to, or otherwise discriminate against any person on the grounds of race, color, religion, sex, national origin, or on the basis of disability or age in admission to, participation in, or receipt of the services and benefits of any of its programs and activities or in employment therein, whether carried out by Wilson Transit System directly or through a contractor or any other entity with whom Wilson Transit System arranges to carry out its programs and activities.

This statement is in accordance with the provisions of Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, Americans with Disabilities Act of 1990, and Regulations of the U.S. Department of Health and Human Services issued pursuant to the acts. Title 45 Code of Federal Regulations Part 80, 84, and 91. (Other Federal Laws and Regulations provide similar protection against discrimination on grounds of sex and creed.)

In case of questions concerning this policy, or in the event of a desire to file a complaint alleging violations of the above, please contact the Wilson Transit System Office at 252-399-2488.
*Complaints must be filed in writing or in person no later than 180 days after the alleged act of discrimination occurred to, Transportation Manager, Wilson Transit System, 320 East Nash Street,  Wilson, NC  27893 or PO Box 10, Wilson,  NC 27894

BoardingBoarding

  • Please have your EXACT FARE, ID CARD OR PASS ready before boarding the bus. Bus drivers carry no money and cannot make change.
  • If you do not show your ID card or pass upon boarding, you will be required to pay the full fare.
  • If you need a TRANSFER, ask the driver when you pay your fare.

Waiting

  • Wait by a bus stop sign. Signal the driver to make sure you are seen.
  • Check the sign over the bus windshield for your route name.

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Riding

  • Please, No Smoking, Drinking, Eating or Playing Radios without earphones on the bus.
  • Except to ask information, do not talk to the bus drivers; they must concentrate on driving.
  • After paying your fare, move towards the rear of the bus. Please hold on to grab rails or seat backs
  • Please leave front seats available for Senior Citizens and disabled passengers.
  • Help us stay tidy. Please use trash containers at the front of each bus.
  • In case of a dispute with a driver, please pay the fare and call 291.2850. We will resolve the problem.
  • If you have questions while riding a Wilson Transit bus, please ask the bus drivers when they stop driving.
  • If you should lose anything while riding a Wilson Transit bus, you may call 291.2850 to see if it was turned into the driver.

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Exit the busExiting

  • Pull the bell cord at least one block before your stop. Remain seated until bus comes to a full stop.
  • Use the rear exit door, so boarding passengers can use the front door.
  • Buses will discharge passengers only at marked bus stops.
  • DO NOT cross the street in front of the bus.

Transfers

It may be necessary to use two or more routes to complete your trip. To do this, you will need a transfer. Please remember the following rules:

  • You must ask the driver for a transfer when you pay your fare. Transfers will not be issued at any other time during your trip. You cannot obtain one when you are exiting.
  • The transfer will have an expiration time on it. It expires when your connecting bus leaves the transfer point.
  • When you request a transfer, the driver will notify the other bus so that you will be assured of making your connection.
  • Transfers can be accepted only at designated Transfer Points.
  • If your bus is delayed, and you miss your transfer, the driver will make arrangements to help you complete your trip.
  • When you board the second bus, give your transfer to the driver.
  • Transfers are not valid for making a round trip. For example, you may not ride the bus downtown, shop for 30 minutes and use the transfer to return home.
  • Transfers may not be sold or given away.

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Holidays

Wilson Transit System does not operate on the following holidays: New Year's Day, Martin Luther King Jr's birthday, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day and the following Day.

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Transit buildingFares

EXACT CHANGE OR BUS PASS ONLY, DRIVERS HAVE NO CHANGE

  • Regular Adult Fare………………………………………………………………$1.25
  • Senior Citizens (Wilson Transit Issued Identification Card Required)….…..Donation Requested
  • Disabled (Wilson Transit Issued Identification Card Required)……65 Cents
  • Students (College or High School Identification Card Required)……65 Cents
  • Children (5 years old and under)……………………………………………Free
    (Maximum 3 children per adult)
  • Paratransit Service (On contracted Vehicles)………………………………..$1.25

Wilson Transit Issued Identification Cards and applications for cards are available free at the Wilson Transit Office, 320 E. Nash Street Wilson, NC

Multi-Ride Passes (You may buy passes at the payment counter, City Municipal Building)

  • Flash Pass (One Week Unlimited Rides)………………………………………..$13.00
  • 20-Ride ADULT Fare Pass………………………………………………………..$22.00
  • 20-Ride REDUCED Fare Pass……………………………………..……………..$13.00

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