General City Contact Directory


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Wilson Energy
1800 Herring Ave
Billing Inquiries & New Service Requests 252-399-2200
Electric Service Problem 252-399-2444
Natural Gas Service Problem 252-399-2432
Water and Sewer Service Problem 252-399-2479
Stormwater Hotline 252-296-3306
Operations 252-399-2424
Streets 252-399-2481
Traffic Signage 252-399-2467
Recycling, Trash, Garbage, Yard Waste Pick Up 252-399-2485
TDD-Hearing Impaired Device 252-399-2313
Billing Inquiries-New Service Request 252-399-2200
Switch and Save Load Management 252-399-2415
Water and Sewer Service Problem 252-399-2479
Administration
112 Goldsboro St E
Mayor 252-399-2310
City Manager 252-296-3398
Deputy City Manager 252-399-2462
City Clerk 252-399-2302
Development Services Director 252-399-2211
Human Resources Manager 252-399-2251
Fire Chief 252-399-2891
Police Chief 252-399-2318
Public Affairs 252-399-2311 or 252-399-2228
Recreation Director 252-399-2261
City Council Message Line 252-399-2320
Airport
Wilson Industrial 4545 Airport Dr
252-291-8810
Downtown Development
112 Goldsboro St E
252-399-2395
Planning & Development Services
112 Goldsboro St E
252-399-2219 or 252-399-2220
Planning, Inspections, Community Development, Historic Preservation, Building, Zoning Permits
GIS & Mapping 252-399-2428
Finance & Customer Service
112 Goldsboro St E
Administration 252-399-2149
Accounts Payable 252-399-2142
Business Licenses 252-399-2163
Customer Service 252-399-2200
Customer Credit 252-399-2756
Purchasing 252-399-2404
Fire/Rescue Services (Non-Emergency)
307 W Hines St
Administration 252-399-2891 or 252-399-2890
Fire Prevention Bureau 252-399-2880
Public Education 252-399-2841
Training-Operations 252-399-2884
Support Services 252-399-2883
Operations 252-399-2881
Life Safety Educator 252-399-2841
Greenlight
Customer Service 252-399-2200 (option 3,1)
Residential Technical Support 252-399-2200 (option 3,2,2)
Business Technical Support 252-399-2200 (option 3,2,1)
Human Relations
104 N Goldsboro St E
252-399-2308

Parking Commission
252-291-2405

Parks and Recreation Department
Administration
1800 Herring Ave
252-399-2261

J Burt Gillette Fieldhouse
3238 Corbett Ave
252-296-3063

Recreation Park Community Center
500 Sunset Rd
252-399-2266

Recreation Park Pool
500 Sunset Rd
252-399-2269

Park Ranger
500 Sunset Rd
252-399-2265

Picnic Shelter Reservations
252-399-2266

Reid Street Community Center
901 N Reid St
252-399-2277

Reid Street Pool
901 N Reid St
252-399-2288

Pender Street Center
300 S Pender St
252-399-2278

Elvie Resource Center
1008 Railroad St
252-399-7574

Williams Day Camp
515 Mt Vernon Dr
252-399-2202

Athletics 252-399-2264
Programs-Marketing 252-399-2267
Parks Division 252-399-2273

Human Resources
Administration
1800 Herring Ave
252-399-2246
Police Department
120 N Goldsboro St
Information Non Emergency 252-399-2323
Criminal Investigations 252-206-5290
Patrol Operations 252-399-2340
Internal Affairs 252-399-2323
Police Records-Reports 252-399-2323
Crime Stoppers 252-243-2255
Drug Busters Hotline 252-399-2353
Police Chief 252-399-2318
Crime Prevention Ofc 252-399-2323
Buckhorn Lake
8177 Rock Ridge School Rd
252-235-6563
Public Services Department
1800 Herring Ave
Operations 252-399-2480
City Engineer 252-399-2465
Engineering & Mapping 252-399-2468
Fleet Maintenance 252-399-2290
Stormwater 252-399-2434
Recycling, Trash, Garbage, Yard Waste, Dead Animals 252-399-2485
Wastewater
Old Stantonsburg Rd
252-399-2495
Water Distribution and Wastewater Collection 252-399-2479

Water Treatment Toisnot Plant
800 N Pine St
252-399-2379

Water Treatment Wiggins Mill Plant
3110 Forest Hills Rd
252-399-2377

Wilson Transit System
320 S Nash St
252-291-2850

City Bus-Administration 252-399-2488
City Bus-Information 252-291-2850