Strategic Plan

Chief Oliver

The City of Wilson Fire/Rescue Services prides itself on customer service. The quality of service to our customers inside and outside the organization depends to a large extent on how we plan our future.

The City of Wilson Fire/Rescue Services has created a Strategic Plan for 2002-2007. Our organization has utilized members from all areas of the department to help establish strategic goals during our budgeting process in the past. This document is a merger of the goals into a single document.

This 5-year plan should serve as a road map to help guide our future. We have incorporated a review and planning process into our Standard Operating Procedure Manual. The planning team establishes issues and goals that will be incorporated into action plans. Progress will be measured in a variety of ways.

The planning process sets goals and includes general time frames within which to complete them. We will periodically reevaluate the goals and adjust our course, as necessary; along the journey…being flexible is an important part of effective planning.

I would like to thank the planning team and each of the members of WF/RS, who work every day to move us effectively toward the future.

Don Oliver
Fire Chief

Strategic Plan PDF Version

Strategic Plan HTML Version